I always am treated with a smile and a good morning. They listen to you and understand any situation you may have and give you recommendations. I work specifically with Nander but have had dealings with the other customer service representatives there. I have a small fleet of vehicles I manage for the Behavioral Health Center in Palm Springs. He works within the time constraints I have to make my mission of transportation streamline and not have any issues with delays in picking up any of my vans. He is professional and courteous at all time and a pleasure to ...
I arrived on time for my appointment at 8:30 a.m. to have an oil change, etc. regular servicing of my contract. I have not driven as much as the attendant would like...I only drive 2 miles to work, 4 days a week...I have a beautiful 2020 Energi Fusion. So, they still needed to do work. I needed to be gone, if possible at 10:00 a.m., so at 9:45 I talked with the attendant and he said let's get you you an Uber to take you to work on time. Ordered and then within 3 minutes! my car was ready! GREAT WORK!!!
Efficient and Effective service.
I always take my Ford Transit Connect to Palm Springs Motors Ford for maintenance service. The service is on time, and the service agents addresses your concerns, writes them down and discusses them with the maintenance workers and they resolve it! As a female customer, who is a novice with car maintenance and car parts etc., it is reassuring to go to a dealership and trust that your cars maintenence is also their priority. I gave Palm Springs Motors Ford a 5 Star rating because they deserve it!!! If your car needs service take it to Palm Springs Motor Ford the ...
Excellent service. Rafael was terrific.
Bought a 2021 Ford explorer. They were very helpful and knowledgeable in their vehicles. Excellent customer service all around.
Excellent customer service experience.
I drove away from this dealership with a beautiful pre-owned Ford Fusion that hit all my criteria and more. The inventory online brought me in and Justin, who answered my inquiry, made the entire process quite enjoyable. He was efficient, knowledgeable, and the right combination of professional and friendly. I couldn't be happier with the entire process.
From beginning to end, this was a pleasant and easy experience. Our salesman, Roy Hoffman, was informative and no pressure. We felt the MKC was the best one for our needs and we found the perfect color. My wife forgot the checkbook, but Billy Eillish worked around that and we purchased the car on the spot and drove it home! We hadn't planned to purchase that quickly but they supplied bags for our car "stuff". What can often be a stressful experience became smooth and we are extremely happy with our purchase.
My kids and I were actually at the Lincoln dealership. Our salesman Raul was awesome! He was very knowledgeable about the Navigator(2021 black label) He spent lots of time with the kids. He wasn't pushy. He was patient and answered any questions my kids had. So if you go there, DEFINITELY ask for Raul!!!
Rafael called to remind us our part was in and they were available to install it at our convenience. He delivered as promised with professionalism and skill. Palm Springs Ford is awesome and our preferred place to go when our Ford Explorer needs attention.
Palm Springs motors really came through for our church. We were in a pinch and they found a solution quickly. These guys go the extra mile for their customers. Special thanks to Roy Hoffman and Scott Oaks and Mike Beaty. Extremely professional and competent staff from top to bottom. Thanks guys and God bless!
Excelente servicio y sus empleados muy amables .y todo lo que encargué me lo dieron todas mis partes que necesitaba ..
Denyce resolved all my concerns promptly and professionally.
In and out to get Mom after dropping off her car for service.
Excellent service department. My tire sensor went of while driving to Palm Desert and they got me in right away. Everything was very efficiently run. Celeste helped me and was all the way 100% professional Lincoln customer service. Thank you!
Had a software update on Mach E. Denyce in service takes great care of our needs including Lyft rides.
Always great service
Efficient and friendly
George went the extra mile to help me get my truck keys programed. His skills and customer service are top-notch! Thanks George.
George Keith was my Service advisor - very professional & polite. Great customer service. I'll be sure to have him help me again with my vehicle!
Excellent service from Bradley Vazquez and Raymond my first time buying a vehicle they answered all my questions! I would highly recommend family and friends to this dealer!
Great customer service the process was pressure free. Very comfortable setting, I left happy and stress free.
Excellent service dept.
The service my wife & i received was great. I would buy another car from Palm Springs Ford in a heart beat. Thank you very much.
Rafael is awesome. Our transmission went out on our new Ford Explorer while we were down in Palm Springs for our vacation. Palm Springs Ford took great care of us, and was able to expedite the work needed to be done and got us back on the road ahead of schedule and before our vacation was over.
Saw the vehicle I liked. Was assisted by a pleasant Salesman, Juan Baez. (a real nice guy) Was able to work out the finances favorably for both parties. Drove away in a new car. I love it. This is the 3rd vehicle I purchased from Palm Springs Motors.
Joe “who dat” Mesa made my buying experience a 10 out of 10… bought a new vehicle under 90 minutes… very upfront…no hidden fees or extreme mark-up (like Moss Bros)…finally, Ray in financing was super cool and chill…love this place!
Recently had our Escape serviced on the extended warrantee and the work was done quickly and professionally. The only slight negative was that the car was not washed as I had not asked for it. It was standard policy until recently and I was not aware of the change. My schedule was so that I did not add it to the service. Otherwise, I was completely satisfied.
Trent, Rick and the whole team were fantastic, great experience from start to finish. I'd gladly recommend Mazda to any of my friends looking for a new car.
Great experience on every level.
I had a good experience with having my Ford Thunderbird serviced. Fast, professional, and friendly. I would have my car serviced there again, in the future.
Took my Ford Explorer for it's first service, and George made it as easy as possible. Very friendly, and very nice. Would recommend to any one to see George at Palm Springs Motors for their service needs.
Fast, efficient service and service advisor George Keith was wonderful and super helpful in taking care of me and my car.
Had a synthetic oil change with a coupon. Good service. They need to do something about their phone system . Called 11 times and no one answered the phone. I left a message with a phone number and they never called. If that happens again I will definitely go somewhere else.
It was fantastic that I love this place because there making electric cars that are exciting and helpful to our environment. I heard they are faster than gasoline now. I also like the sports cars over there like the mustangs and Mazda miata. The dealer was nice but not very outgoing.
Excellent team at PS Motors based on the service I received from several members, especially Wally Galbreth; he knows how to make his customers happy.
A bit pricy but great customer service and professional service my CX-7 Is in good hands !
Great and no pressure sales people. Clean and comfortable. Went to see the new electric crossover mustang.
Very satisfied with the service given to me! Rafael Guzman and the young lady at the front desk were extremely helpful and courteous, displaying excellent customer service. Rafael went over every item of service that I was paying for, and answered all my questions. I definitely will continue to have my Ford serviced at Palm Springs Motors. Gloria Williams
I would like to take this opportunity to offer my compliments to the professionalism of Service Advisor Raphael. Guzman at Palm Springs Ford-Lincoln. Wednesday, May 26th, while waiting in the Customer Lounge at Palm Springs Motors QuickLane, I observed him as he interacted with a most difficult customer. The customer was inconsiderate, rude, belligerent, unkind and pretty much an all around shrew. He addressed her professionally, patiently explaining the mask requirements in the facility, advising her that she had cut in line in front of other customers, and needed to please move her car that she had parked in a ...
Thank you! Very prompt and accepted our small RV.
These guys were all fantastic. Attentive, courteous and professional. Very happy with my purchase - would recommend to anyone looking to buy a solid car in the desert area.
Denyce is great - in and out for service. I would recommend to anyone to come here for service. Very nice clean and frienly location. I will definitely come back.
They were very helpful and friendly. Robert really worked with me on getting the price that worked for me. I would recommend this dealership. I love the video after the purchase, Robert does not know this but the music he put to the video was a clincher because of personal and sentimental reasons. Thank you, Trish 🙂
An excellent place to get your car serviced. They are prompt courteous and attentive to your needs. Prices are reasonable too.
Everyone who helped me, Roy, Alex and Billy were all very helpful, knowledgeable and extremely efficient to help me purchase my new 2020 Ford Escape. I am very pleased with the service here.
Always a pleasant experience in the service department. They do an excellent job and the last visit was faster than I expected.
Buena atencion cerca
Wally and I met when’s purchased my Fusion from the original owner. I wanted to make sure I kept up the scheduled maintenance for the car. Wally makes sure that nothing gets overlooked and is the reason I come back. I trust him. Having trust is the key to building a relationship. My daughter looks forward to seeing Wally even when there is nothing to repair on the car. She wants to go and see him. Trust and great service!!!!! Priceless!!
My first time at PS Ford and i am very impressed. George Keith was my service advisor. I was VERY impressed by him. I am satisfied by the work performed and time taken to do it. I am most satisfied by George Keith and his actions. Cliff Sowers
We had our car serviced at this location. We were greeted by a wonderful man who took care of all our requests.
I feel I can trust them and they always do a wonderful job. The staff is very professional and friendly the person who helped me was George Keith.
The service department was very courteous and the oil change was done in a timely manner for my F350 diesel. Thanks for taking the time for a Washington customer.
I always have a great experience when ever I deal with the people at Palm Springs Motors.
The best service
Service was great. Using Lyft was fine. George was on top of it all from when we first arrived, till we drove home. We just wish our extended warranty covered a bit more. The price on the tires was a bargain and we got the tires we originally wanted. Our Transit feels like a new van.
I'm very happy with the service I receive at Palm Springs Ford/Lincoln. The guy that handles Lincoln service is great! The Sales dept is cool but the first sales man I talked to when I was looking to by a Lincoln MKZ was the internet sakes manager I believe I offered a price on a 2012 MKZ Hybrid And he said they could not sell at that price so I said to myself ok forget it and a week later the car was advertised for the price I had offered and of course he never even got a hold ...
“ Excellent Service ” My experience purchasing a car from Palms Spring Ford was excellent. I worked with Allen Landon and Justin through the entire purchase. They were both fast to answer all my questions and helped out as much as he could. Allen and Justin made the car purchase easy by offering a complete walk around of the car and pointing out the features to make sure there were no surprises once I test drove and purchased. They made process very easy. I would highly recommend working with Allen and Justin to purchasing your next vehicle.
Everyone was very pleasant and helpful. I was greeted upon my arrival with a smile. The service agent was efficient and professional. My car was done in the exact amount if time they told me. I'm happy to call Palm Springs Motor my Ford Service Center.
Met Mr. Wally at Ford in Palm Springs and he escorted me to a comfotable area while I waited for the maintenance work to be completed. At end of work I was given a paper showing that work was completed and all Ok. I had no problem with the wait or with the explanation of work done in the service dept. A top notch experience. AND...I love my Ford Escape 2019! Joan James
Excellent Experience , good job palm springs ford, Thank you Rafael Guzman the Service adviser .
Service was quick and efficient. Everyone was very friendly.
I've been going there for 22 years. I miss the people that use to be there, all though its a little different I feel the new crew is still looking out for my best interest for a safe vehicle.
I recently brought my vehicle in for an out of warranty issue with my air conditioner. I am a delivery driver and my car is my business. The Team at Palm Springs Motors were extremely understanding of my need for my car to be 100% as it is how I make a living and got my issue resolved for a very reasonable fee and fast! Thanks for the help...
From the minute I am greeted promptly at the service check-in, all the way until I wave goodby to my service manager, all is always perfect! Polite, speedy, clean and thorough, are just a few words to describe my experience with Palm Spring Motors. And, if you throw into that already splendid equation Daryl, the outstanding service manager assigned to my car, you have the perfect picture of what going to a reputable car service center is like. Bringing your car in for its regular services is usually something I dread. Since I am driving this Lincoln SUV, bringing my ...
George and service team at PS Ford were courteous and very communicative. I received my vehicle back when promised and it was washed and COVID19 measures were used.
Leave Us A Review