The service dept is amazing. The finally found the problem with my car after 3 other Ford dealers couldn't. The staff was a pleasure to work with. They let me know the status of my car. Definitely a dealer you can trust to fix your car correctly. I appreciate you taking care of my little ST.......
I like it here everyone is nice
Tim and Jonathan have been great as we get my nee Bronco all squared away. They’ve been friendly and enthusiastic and patient. I look forward to working with them.
Tim in parts and his colleague Jesus have been great as was Jonathan in service as we get my Bronco upgraded and some minor issues resolved.
George Keith is the best, he really makes you feel that you are the most important person in the whole service area.
Great customer focus… from the sales people to the service team. We’d never hesitate to purchase our next car from them
Very good first time experience with this Mazda dealership in Palm Springs/Cathedral City. Took our Mazda CX-9 for normal maitenance and the process was flawless. In additon, they were extreemely friiendly and very customer focused. Hats off to Palm Springs Mazda!
really enjoyed my experience with George Keith, very professional and enjoyed his humor. i just had to take the car back for additional work and George was right on it.
They were very nice and easy to work with. Get you in and out as fast as possible on a Saturday oil change.
Excellent! I was almost in front of the dealership, when I heard a couple of chimes. I looked at the read out, Anna's is said Low Tire Pressure. I turned in, a very nice young lady immediately helped me. They took the car and inspected all tires, there was no problem, it was probably caused by temperature change and returned in 10 mins. Then two attendants helped me with operation of a couples of features. There was no charge and I pulled a happy Lincoln owner!
Exceptional customer service and fair/reasonable pricing. I was in and out of Palm Springs Motors within an hour and with a brand new Ford F-150. Would recommend this dealership to anyone looking for a pleasant, no pressure, no hassle car buying experience.
Can’t wait to be back! The sales team was so great without adding any pressure! Alex Alvarez was great!
This dealership was amazing! They went above and beyond to help me get into my new ride. They are family and took very well care of me. To top it all off they really care about our military and first responders. They will always be my first and only recommendation. Thank you PSM!
Palm Springs Motors always provides a great experience and makes servicing my multiple vehicles an easy breezy process.
Always the best. No pressure sales. Seamless and easy from test drive to completed paperwork.
Great service and good communication. Only issue was the battery terminal was not tightened to the new battery.
All I can say is WOW, everything went really smooth from start to finish. The communication was fluid, and the turn around time was much faster than anticipated. My service advisor was George, very punctual, funny and he takes care of his customers. He is one of the few out there who know what customer service means. Great job Palm Springs Ford.
The pickup service for my Lincoln was great. RON took our car in for maintenance. When he brought it back it was washed serviced and ready to get back on the road again. RON was very friendly, courteous and a great attitude.
Great service and George is a good service advisor.
Great service, great customer service, Rafael was really helpful and very friendly.
Excellent service very efficient staff, perfect job. Nothing more to say!
Very pleased overall with both the sales department and the finance department. Two vehicles were leased. Very impressed with how well detailed the new vehicles were at delivery.
I want to thank the Allen Landon and his Palm Springs Motors team for making an experience I dreaded into a pleasant learning and buying event. I recently had the misfortune of getting in and accident that totaled my car. I need transportation and decided that I did not wish to deal with a private owner. I really needed the security of having a history on the car and since I was buying a used car, I wanted an extended warranty and also wanted someone I could contact in the event of complications with my purchase. I did my homework, ...
I had an emergency where I needed my truck fixed right away, the service department was great at helping me with my issue, the service supervisor Ignacio and advisor Rafael got my vehicle in right away and fixed lighting fast. Thank you guys
I would like to thank your employee Rafael has great customer service also very kind.
Palm Springs Motors has concierge Lincoln service set up in its own area. You really get to know your service rep. Denyse was so helpful! Great service!!
We had an amazing experience at Palm Springs Motors. We were in and out with no hassle. Izzy and Mike made it an easy transaction.
Took car in for "the works service". Excellent experience as usual .
I would have to say this was the BEST CAR BUYING experience I have ever encountered. Bradley and Raymond are the best guys who helped me get into a car I’ve always wanted. An 2021 Ford Bronco Sport!! They were honest and straight forward. Bradley want to make sure it was something that I WANTED. Answered any and all questions I had. As opposed to other dealers who just want to sell the car and be done with it. Raymond was also amazing because he helped me get full coverage of my vehicle with a killer deal. I am happy ...
Car had a small oil leak and I was afraid that it would be an expensive service but it turned out that the oil filter was out of place, and that was easy to fix and did not cost much. I was very happy that my Sirius System was restored. Service Dept. Also took care of two Recall items, for which I was very pleased. My Car was in the shop for over a week, but I was told that Service Dept. Was short of mechanics. I appreciated the free car wash, but the wheels were left dirty. Also, at ...
Everyone was super helpful from the moment I pulled up to the service department. A special thank you to George Keith for getting me in and out in no time and for having such a great attitude even though it was so early in the morning.
George the service advisor super nice & really takes care of you. Taking care of only things that really need to be addressed
Generally speaking the service is always great at Palm Springs Mazda. Excellent experience, friendly reps, car in great shape, returned freshly washed and very clean. Can't ask for anything better!
I always am treated with a smile and a good morning. They listen to you and understand any situation you may have and give you recommendations. I work specifically with Nander but have had dealings with the other customer service representatives there. I have a small fleet of vehicles I manage for the Behavioral Health Center in Palm Springs. He works within the time constraints I have to make my mission of transportation streamline and not have any issues with delays in picking up any of my vans. He is professional and courteous at all time and a pleasure to ...
I arrived on time for my appointment at 8:30 a.m. to have an oil change, etc. regular servicing of my contract. I have not driven as much as the attendant would like...I only drive 2 miles to work, 4 days a week...I have a beautiful 2020 Energi Fusion. So, they still needed to do work. I needed to be gone, if possible at 10:00 a.m., so at 9:45 I talked with the attendant and he said let's get you you an Uber to take you to work on time. Ordered and then within 3 minutes! my car was ready! GREAT WORK!!!
Efficient and Effective service.
I always take my Ford Transit Connect to Palm Springs Motors Ford for maintenance service. The service is on time, and the service agents addresses your concerns, writes them down and discusses them with the maintenance workers and they resolve it! As a female customer, who is a novice with car maintenance and car parts etc., it is reassuring to go to a dealership and trust that your cars maintenence is also their priority. I gave Palm Springs Motors Ford a 5 Star rating because they deserve it!!! If your car needs service take it to Palm Springs Motor Ford the ...
Excellent service. Rafael was terrific.
Bought a 2021 Ford explorer. They were very helpful and knowledgeable in their vehicles. Excellent customer service all around.
Excellent customer service experience.
I drove away from this dealership with a beautiful pre-owned Ford Fusion that hit all my criteria and more. The inventory online brought me in and Justin, who answered my inquiry, made the entire process quite enjoyable. He was efficient, knowledgeable, and the right combination of professional and friendly. I couldn't be happier with the entire process.
From beginning to end, this was a pleasant and easy experience. Our salesman, Roy Hoffman, was informative and no pressure. We felt the MKC was the best one for our needs and we found the perfect color. My wife forgot the checkbook, but Billy Eillish worked around that and we purchased the car on the spot and drove it home! We hadn't planned to purchase that quickly but they supplied bags for our car "stuff". What can often be a stressful experience became smooth and we are extremely happy with our purchase.
My kids and I were actually at the Lincoln dealership. Our salesman Raul was awesome! He was very knowledgeable about the Navigator(2021 black label) He spent lots of time with the kids. He wasn't pushy. He was patient and answered any questions my kids had. So if you go there, DEFINITELY ask for Raul!!!
Rafael called to remind us our part was in and they were available to install it at our convenience. He delivered as promised with professionalism and skill. Palm Springs Ford is awesome and our preferred place to go when our Ford Explorer needs attention.
Palm Springs motors really came through for our church. We were in a pinch and they found a solution quickly. These guys go the extra mile for their customers. Special thanks to Roy Hoffman and Scott Oaks and Mike Beaty. Extremely professional and competent staff from top to bottom. Thanks guys and God bless!
Excelente servicio y sus empleados muy amables .y todo lo que encargué me lo dieron todas mis partes que necesitaba ..
Denyce resolved all my concerns promptly and professionally.
In and out to get Mom after dropping off her car for service.
Excellent service department. My tire sensor went of while driving to Palm Desert and they got me in right away. Everything was very efficiently run. Celeste helped me and was all the way 100% professional Lincoln customer service. Thank you!
Had a software update on Mach E. Denyce in service takes great care of our needs including Lyft rides.
Always great service
Efficient and friendly
George went the extra mile to help me get my truck keys programed. His skills and customer service are top-notch! Thanks George.
George Keith was my Service advisor - very professional & polite. Great customer service. I'll be sure to have him help me again with my vehicle!
Excellent service from Bradley Vazquez and Raymond my first time buying a vehicle they answered all my questions! I would highly recommend family and friends to this dealer!
Great customer service the process was pressure free. Very comfortable setting, I left happy and stress free.
Excellent service dept.
The service my wife & i received was great. I would buy another car from Palm Springs Ford in a heart beat. Thank you very much.
Rafael is awesome. Our transmission went out on our new Ford Explorer while we were down in Palm Springs for our vacation. Palm Springs Ford took great care of us, and was able to expedite the work needed to be done and got us back on the road ahead of schedule and before our vacation was over.
Saw the vehicle I liked. Was assisted by a pleasant Salesman, Juan Baez. (a real nice guy) Was able to work out the finances favorably for both parties. Drove away in a new car. I love it. This is the 3rd vehicle I purchased from Palm Springs Motors.
Joe “who dat” Mesa made my buying experience a 10 out of 10… bought a new vehicle under 90 minutes… very upfront…no hidden fees or extreme mark-up (like Moss Bros)…finally, Ray in financing was super cool and chill…love this place!
Recently had our Escape serviced on the extended warrantee and the work was done quickly and professionally. The only slight negative was that the car was not washed as I had not asked for it. It was standard policy until recently and I was not aware of the change. My schedule was so that I did not add it to the service. Otherwise, I was completely satisfied.
Trent, Rick and the whole team were fantastic, great experience from start to finish. I'd gladly recommend Mazda to any of my friends looking for a new car.
Great experience on every level.
I had a good experience with having my Ford Thunderbird serviced. Fast, professional, and friendly. I would have my car serviced there again, in the future.
Took my Ford Explorer for it's first service, and George made it as easy as possible. Very friendly, and very nice. Would recommend to any one to see George at Palm Springs Motors for their service needs.
Fast, efficient service and service advisor George Keith was wonderful and super helpful in taking care of me and my car.
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