Customer Reviews
5 Stars is unfair for a rating! Ignacio in service is 100% top notch and willing to help. I am from a different Ford dealer and one of my customers are broke down in his neck of the woods. Not only did he call me back quickly, but made arrangements to help my customer to get back on the road in timely manner. He gives "Built Ford Proud" a true meaning and is an amazing person. Thanks Palm Springs Ford for being a great part of the Ford family and helping in emergency situations!
Great staff
My salesman, Joe Mesa, was great! I was unsure which vehicle I wanted but he was patient and listened to my concerns and desires in a vehicle. He was never pushy and we had fun test driving a couple options. During the negotiations, the finance manager, Raymund, did his job well to keep the numbers in their favor but also accommodate my concerns in monthly pricing and down payments. Overall, good experience and we will continue to direct friends and family to their lot (this is our third car from them so far). Thank you guys for helping me find ...
When I took Driver's Ed in the 80s, the instructor had a Bronco Sport. I loved driving it, and from that point on, I knew I had to have one. 36 years later... after a year of supply chain delays and my own work and distance (I live an hour away) getting in the way, my sales angel, Joe Mesa, finally found the right truck in the right color and the right deal! Joe was so patient and wonderful. He's also been amazing with my follow up questions. I got my beautiful Cactus Grey Bronco Sport... and made a ...
Roy in sales is just “The Bee’s knee’s”, He was able to meet my budget needs as a single dad and even went out of his way to help me with my selection. Mike his manager was just as helpful, he gave me a range of options that met my budget needs and made everything a “Stress-Free” environment, He explained every plan and choice available to me. Lastly Adrian in finance help me finalize all my paperwork and explained the process to me in a manner that made me feel valued and respected. I’ve dealt with many ...
Bought a 2022 lincoln nautilus in july from them...still new untitiled...Clarence Davis...was great to work with...very knowledgable...been in the business a long time...i basically bought the car there because of him...worked a reasonable deal...the car is a black label very nice twin turbo, leather, etc...the finance guy was a problem, but clarence straightened out...
Great place!
Lisa did very well, keeping me posted during the whole process. Continue the good job 👍
This place was great. Great people to work with. Made the buying process enjoyable.
Best service ever!
In my 25 + years as a customer I have never been disappointed with PS Motors.
Work was completed on time and explained well.
Excellent service at Ford, a special thank you goes to George for exceptional customer service 👍
Good work quickly and competently performed on a 2005 Mazda 3.
Very complete and excellent quality service.
Prompt, friendly, efficient
I have always had really good service in both buying 2 cars here and having service for 9 years on my cars for maintenance and repairs. We have been customers here since moving to the desert
Body shop did great work but whoever washed the outside and cleaned the inside must be a miracle worker my 2013 Fusion Hybrid was dirty they did a fabulous job I hate to drive it and get it dirty !! Thank You for everything you did to make it look showroom new !
Marlena the service representative was helpful from beginning to end. She thoroughly explained the services I was requesting for my car and offered the best package solutions. She followed up with a call when my car was ready and delivered as promised.
Excellent service, always go above and beyond in being on time and accommodating.
Marlena service rep was extremely helpful she tried to help me out because I couldn't afford the repair. BRAVO Marlena 👏 THANKS hope to see you soon
My regular service coordinator was on vacation but Lisa stepped in and made servicing my car a totally satisfying experience. Everything was take care of down to a complimentary wash and it happened quickly. Thanks Lisa.
Superior service, communication, and professional personnel.
Excellent experience
I always have my car serviced at Palm Springs Ford. Nick Thron is who I go to and am very happy with the service. Just had my air conditioning fixed had a leak and they never up sell with things that aren’t needed. I really appreciate that I am never taken advantage of being a women. My brother bought me the car there new in 2014 and have been going there ever since for all my service! Hoping Nick never leaves he’s been there along time and a main reason I go!
They worked hard to get my transmission replaced with my extended warranty! Thanks.
Yes,I only need to write two word Great Dealership. Maybe five, Great. Great, Greater.
The staff is very courteous and helpful and they complete the work in a timely and accurate fashion.
They were able to give me services even when my appointment was for the next day but for and emergency I needed to be done before .! They were super helpful and nice ..!
Everything from my salesman, Chase to the financing department was unexpectedly easy. Of course there was a bit of haggling, but it wasn't bad. They were polite and I walked away happy.
I took my Avaitor in for service and was completely satisfied. My service rep, (Jennifer) was very professional and friendly. Steve W
Great people very helpful. We are always extremely grateful of all the help we receive from Palm Springs Ford!!! Thank you 🙏
I recently took my 2016 Ford Focus into Palm Springs Ford for an oil change and tire rotation. Mr. Ronnie Bailey assisted me and informed me that there were some routine maintenance items on my car that were overdue. He then provided me with a list of these items and an estimate of the cost. We set a date for the Dealership to pick up the car and do the maintenance. Unfortunately, during the routine maintenance they found some worn-out bushings which added to the cost of the repairs and to the length of time they had the car. When I ...
The gang at Palm springs Motors has came thru for us twice this year. Roy did an excellent job of keeping us informed as to the progress of our new build. The delivery process was easy and positive. Definitely recommend them if you are looking for a new or used vehicle.
Marlena and the team keep me updated and informed every step of the way. You cannot ask for more than that. Great customer service.
Palm Springs Ford is an Awesome dealership with friendly staff!! I would highly recommend them!
Service was smooth and professional. Liked the loaner car delivery and car pickup. Wash job was excellent. Service advisor George was very helpful.
Salesman was courteous, friendly, and very knowledgeable about the vehicle we purchased. Finance manager was prompt and very efficient. An overall great ,easy experience!
I had the best experience purchasing my bronco at Palm Springs Motors! Joey Z helped me through the process, and made my car buying experience a breeze. I couldn’t recommend them more if you’re in search of a new car.
Once again this summer had to take my 2013 and getting older Ford Escape in for engine service, acne once again Ronnie Bailey was my service contact. Ronnie again did an excellent job getting the job done in an efficient and trusting manner. The Escape, which is old but still a great vehicle, is back on the road. Thank you Ronnie and Ford PS Motors for great service!
Nick Thron makes every experience for our fleet a great one!
Great staff, nice service Area waiting room, I appreciated the shuttle service to the gym while they worked on my car!
Great Job - Quick and thorough service. Thanks Palm Springs Ford!
Alex was professional and personable. Easy to talk to. Not pushy. Took time to answer questions and if he didn’t know the answer he got details to help us understand the vehicle. Never been to Palm Springs Ford - would totally recommend Alex.
I have now purchased two vehicles from palm springs motors and have had an amazing car buying experience! Salesman Jose Mesa is a great honest dude and always made me feel confident and comfortable while purchasing a vehicle! 5 STARS !
George was very helpful with all my concerns 👍
We got a great deal! Very professional staff, in all areas.
I had a great experience buying a new Bronco at this dealership.
Good prompt service Recommendations for future repairs welcome,but very expensive
A discussion on a bill took place. Both Ford employees in the Service Dept listened attentively. A final conclusion took place to my satisfaction. Great customer service.
Easy drop off. Service technician knowledgeable. Great service overall. I keep coming back because I trust that my vehicle is being well maintained.
Fast service
Vera and the technician that worked on my transmission took special interest in my concerns and resolved the problem.
Worked with Alex Alvarez, he was awesome. Listened to our concerns, and what we needed, and he went above and beyond to accommodate us and ensure we were happy. Appreciate Alex and the team at Palm Springs Ford.
As always, great experience purchasing vehicles there. Easy, fast process! Bradley is the best!!
George is the best he’s always been willing to help us out and gets our concerns fixed. Only negative is the tech’s should try to keep the upholstery clean or clean it before the customer gets it back
I've been very happy with my experience at Palm Springs Ford. The service advisor has been consistently friendly and professional. The work on my car has been done right and the car has been ready when promised.
Service writer Nick always takes care of me when I gotta go in for service. He is honest with timeframes of when my car will be ready for pick up. He addresses all concerns. I fully trust Nick with my car and will be coming back for my next service visit.
I enjoy the professional work of Palm Springs Motors’s service department. I am treated with courtesy at all times.
Great service. Employee 's polite and professional. Clean service department and waiting area.
Joey always goes the extra mile to see that we get the best deal possible..
The picture is taken on the 10 going into Palm Springs
Great service. Ray was patient with us in the process of finding the right car and helped accommodate to our specific situation and needs. Highly recommend for your car buying needs and will be coming back in the future
Excellent service and excellent customer service. Top notch! Mike and Bradley went above and beyond with NO pressure. I would highly recommend Palm Springs Ford and their staff if you are shopping for a vehicle!
Wow! What a great experience. I got the Maverick I wanted thanks to Allan and Roy contacting me, and Ray and Adrian in financing. What a team to do business with. I’ve done business with Quicklane before and was always satisfied, but came full circle now and have nothing but praise for PS Ford.
Service people are always anxious to help and make all things right.
Handled process quickly.
The dealership and my sales professional were the following; was: Excellent, no stress, professional, not pushy,
All around positive experience getting my new Lincoln Nautilus serviced.
Very impressed with the attitude of the Palm Springs Lincoln service department. Their effort, attention to detail and desire to make the customer experience smooth has been impressive over the past seven years I have had Lincoln vehicles. Not always perfect, but pretty close and often surprising with the attention to my needs and even petty inquiries about specific features.
Great salesman and finance Mgr. Very friendly. Great experience. 2nd vehicle purchased.
Excellent service. All were interested in my personal satisfaction. I received 5 star treatment. Roy was particularly outstanding in keeping me informed. Kudos
My father took his vehicle for a recall here for his 2012 Ford Focus and the service department went the extra mile for him. He's 75 years old but is a diabetic and he needed to leave his car there for a couple of days. Marlene of the service dept went above and beyond to coordinate a ride for him to his home in Banning which is 45 minutes away. They even delivered the car clean and taken care of. Hats off to the team at Palm Springs Ford service department for a more than satisfactory experience given to the senior citizens ...
Every time I bring my car to Palm Springs Lincoln I have a 5 Star experience! And it starts and ends with my service advisor, Lisa Peters. She’s the best! I usually wait for my vehicle for normal maintenance, but she always makes a loaner car available to me if I need one. She’s patient and personable and respectful of my time which is very important to me. Working with Lisa is always a pleasant experience. ⭐️⭐️⭐️⭐️⭐️
Excellent service! In and out very quickly. I was informed all the way and feel my car was thoroughly assessed and I was aware of my options.
1st time buying a Ford vehicle at Palm Springs motors, and we couldn't be happier. We got the vehicle that we were looking for with no problems at all. Everything was solved smoothly. Thanks to Bradley, the finance department was also very accommodated. All around, great people, great dealership.
Great job! Fast and friendly service
mechanic was very awesome and explain what he and what i was hearing. Also Mr. Bruno was awesome as well.Really was a happy girl and hope to see them when i go in again for just oil change in the future. Thank you
Perfect thank you for service
I would purchase another car from them in the future. The transaction was very smooth.
Lewis did a really great job! He was very understanding on what I was looking for. Also Mike the sales manager was amazing too! They are happy to help and will provide you with really great customer service!!